Beware Covid-19 Scams

Avon and Somerset Police warn that there are scam callers trying to fool people into giving their secure details by saying they are from the NHS Track and Trace service.

It is important to note that NHS Contact Tracers will never:

  • ask you to dial a premium rate number to speak to the NHS (for example, those starting 09 or 087)
  • ask you to make any form of payment or purchase a product of any kind
  • ask for any details about your bank account
  • ask for your social media identities or login details, or those of your contacts
  • ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
  • disclose any of your personal or medical information to your contacts
  • provide medical advice on the treatment of any potential coronavirus symptoms
  • ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
  • ask you to access any website that does not belong to the government or NHS