Report it

The best way to report issues to the Council is to use the Report Street Issues tab on the BCC website.

You can report most issues through this website, by completing the online reporting form

Remember to record the reference number so that you can chase this up, if necessary.

Issues reported online are dealt with promptly; eg streets are often swept within 24 hours!

(You can telephone the Customer services number 0117 922 2100 but it is an automated service which is slow to respond.)

For parking services  go to

Penalty charge notices – Blue badges – Resident parking permits, pre-paid parking tickets and season tickets. 

Police non emergency issues:

you can report the issue by ringing telephone number 101 or by using their website page to contact the officers for our area.

Your Neighbourhood Policing Teams:





If you would prefer to pass on information about crime or people you know or suspect are committing it without revealing your identity to the police you could talk to Crimestoppers, an independent registered charity 

for more information see their website,

or to speak to them, phone 0800 555 111

Bristol Student Community Partnership.

If you have an issue to do with student residents living near you, you can report it through the Bristol Student Community Partnership website.

Go to University of Bristol complaints page
for information on issues and resources like leaflets which you can use to contact student residents who are causing problems

Contact either or both of the University community liaison officers who will establish whether the student house in question is occupied by University of Bristol or University of the West of England students